Privacy Policy

Last updated: 5/1/2025

Privacy Policy & Data Protection Commitment

At Inuyasi Software, we place the highest priority on safeguarding your personal information and ensuring your data remains private and secure. This document outlines our policies and practices concerning the collection, usage, and protection of your personal data, including any information that can directly or indirectly identify you — such as your full name, mailing address, email address, or other identifying details (collectively referred to as "Personal Data").

Introduction

Inuyasi Software develops and maintains hosted applications ("Cloud Apps") that integrate seamlessly with Atlassian Cloud Products. These applications are designed and deployed using the Atlassian Forge App Framework — a platform built with security and privacy as foundational principles. Apps built with Forge are categorized as “Cloud” on the Atlassian Marketplace.

This Privacy Policy serves as a transparent guide to how we handle your data — explaining what information we access, how we protect it, and what rights you have in relation to it.

For the purpose of this policy, any data created or submitted by users within an Atlassian Cloud Product and stored by the product itself is referred to as "Customer Data."

Our Approach to Data Security

To maintain the integrity and confidentiality of your data, we employ industry-standard security protocols and organizational practices. These include — but are not limited to — the implementation of strong encryption, secure data transfer mechanisms, and restricted access policies. Our team reviews and updates these security measures on a regular basis to stay aligned with evolving best practices in cybersecurity.

If you would like to learn more about the specifics of our data protection mechanisms, our team would be happy to provide further documentation upon request.

Use of Atlassian Forge Platform

Our Cloud Apps are developed on Atlassian Forge, a serverless app development platform created by Atlassian. By leveraging Forge, we are able to inherit many of Atlassian’s built-in security advantages. As a result:

  • All app-related data is stored directly within Atlassian’s secure cloud infrastructure.
  • Authentication and user authorization are fully managed by Forge’s access control mechanisms.
  • The execution of app code and handling of data are confined to Forge’s controlled environments.
  • Your information is stored in the same geographical region as your Atlassian Cloud instance (e.g., Jira or Confluence).

Security and Privacy Safeguards

We implement the following technical and procedural safeguards to ensure the safety and confidentiality of your data:

  1. Encrypted Data Handling All information is secured using strong encryption standards during both transmission (in transit) and storage (at rest).

  2. Strict Access Governance Access to your data is limited to authorized personnel and services using fine-grained permission controls and identity verification protocols.

  3. Continuous Monitoring and Assessment We regularly conduct internal and external reviews, audits, and automated monitoring to identify and mitigate potential vulnerabilities.

  4. Regulatory Compliance Our practices are designed to align with globally recognized privacy regulations and frameworks, including but not limited to GDPR.

Data Retention and Deletion Policy

  • Your data will be stored only for the duration necessary to operate and maintain the services you use.
  • If you choose to cancel your subscription to any of our applications, all related data will be deleted securely within 30 days.
  • You also have the right to request the immediate deletion of your data at any time. Simply contact our support team, and we will facilitate a swift and permanent removal of your information from our systems.

How to Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data protection measures, please do not hesitate to reach out to us:

We are committed to addressing all inquiries promptly and transparently. Your trust is vital to us, and we are here to ensure your data remains protected every step of the way.

Last Updated: May 1, 2025