Terms of Service

Last updated: 5/1/2025

Terms of Service

Welcome to Inuyasi Software. These Terms of Service ("Terms") govern your access to and use of Inuyasi Software's applications, services, and websites (collectively, the "Services"). Please read these Terms carefully before using our Services.

1. Agreement to Terms

By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and our End User License Agreement (EULA). If you do not agree to these Terms, do not use our Services.

2. Services Description

Inuyasi Software provides Cloud Apps that integrate with Atlassian Cloud Products. Our Services are designed to enhance and extend the functionality of Atlassian's products while maintaining high standards of security and performance.

3. User Accounts and Security

3.1 Account Requirements

  • You must maintain accurate, complete, and up-to-date account information
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized access or security breaches

3.2 Account Usage

  • One account is for use by a single user unless explicitly permitted
  • You may not share account credentials with third parties
  • You are responsible for all activities that occur under your account

4. Service Rules and Conduct

4.1 Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any part of the Services
  • Use the Services for any harmful or malicious purpose

4.2 Content Standards

Any content you submit or share through our Services must:

  • Be accurate and not misleading
  • Respect the intellectual property rights of others
  • Not contain malicious code or harmful components
  • Comply with all applicable laws and regulations

5. Payment Terms

5.1 Fees and Billing

  • Fees are as specified in your subscription plan
  • All payments are non-refundable unless required by law
  • We may change our fees upon reasonable notice

5.2 Subscription Terms

  • Subscriptions automatically renew unless cancelled
  • You may cancel your subscription at any time
  • No refunds for partial subscription periods

6. Service Availability and Support

6.1 Service Level Commitment

  • We strive to maintain high service availability
  • We do not guarantee uninterrupted or error-free service
  • Scheduled maintenance will be communicated in advance

6.2 Technical Support

  • We provide technical support as specified in your subscription plan
  • Support is provided through our designated channels
  • Response times may vary based on issue severity and subscription level

7. Data Handling and Privacy

7.1 Data Processing

We handle your data in accordance with our Privacy Policy. By using our Services, you agree to our data processing practices as described therein.

7.2 Data Security

We implement industry-standard security measures to protect your data, as detailed in our Privacy Policy.

8. Intellectual Property Rights

8.1 Our Rights

  • We retain all rights to our Services, including software, designs, and content
  • Our trademarks and brand features are protected by law
  • You may not use our intellectual property without permission

8.2 Your Rights

  • You retain rights to your content and data
  • You grant us necessary licenses to provide the Services
  • We respect your intellectual property rights

9. Termination

9.1 Termination by You

  • You may terminate these Terms by discontinuing use of our Services
  • You must cancel your subscription to stop billing

9.2 Termination by Us

  • We may terminate or suspend your access for violations of these Terms
  • We may discontinue Services with reasonable notice
  • We are not liable for any loss resulting from termination

10. Limitation of Liability

10.1 Disclaimer

THE SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.

10.2 Liability Limits

OUR LIABILITY IS LIMITED AS SPECIFIED IN THE EULA.

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes through:

  • Email notification
  • Service announcements
  • Website updates

Continued use of our Services after changes constitutes acceptance of the modified Terms.

12. Contact Information

For questions about these Terms, please contact us:

Last Updated: May 1, 2025